Clear communication and a shared understanding of your requirements are key. We take the time learn how you operate, understand how you communicate, get to know your terminology and experience your deadlines. This ensures you always get the response you require.
Some may consider this an old-fashioned approach and that we spend too much time focusing on customers, that our open plan working environment can appear a bit 1980’s but we find it helps ensure a common understanding and motivation and guarantees good communication which delivers happy customers.
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The terms design and innovation may not be the first things that come into your mind when thinking about a cardboard box but by looking at every aspect of your requirements and understanding what you are trying to achieve, we can always solve your challenges. Whether it is safely transporting thousands of single eggs to individual addresses or packaging hot lunches for staff in office buildings around the globe, we provide solutions that are cost-effective, environmentally sustainable and practical.
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Once a design is agreed, we are quick to provide you with a finished sample. Clients love the ability to handle and familiarise themselves with a sample. It’s useful in allowing them to make any last-minute changes and refinements. This attention to detail sets us apart and really makes a difference for our customers. It also often results in a better experience further down the supply chain.
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Customer experience is incredibly important to us, our growth and our future success relies entirely on our customers placing their trust in us. We are delighted that many of our customers who initially started with a single sample or a few hundred boxes have now developed into successful and growing businesses. We understand the support required to help your business grow. No job is too big or too small, so whatever stage your business is at, we would love to hear from you.
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As your business grows, space often becomes an issue. The space you’ve got must be focused on delivering your clients needs, not storing cardboard boxes. To overcome this, we developed a Stock and Serve service which allows you to get the product you require exactly where and when you need it. Stock and Serve can work for you in various ways from space constraints to working capital benefits and cost reduction. Contact us now so we can discuss the best way we can help your business.
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We are happy to offer a service in which we can take on the day to day monitoring, replenishment and supply within your facility and we even provide our own personnel to manage the supply chain. The types of solutions that we offer are always bespoke, so get in touch with us and we will do everything we can to help.
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Our client and supplier relationships are built on trust. Price is an area where trust can be tested. We avoid this by ensuring we always retain competitive prices. We can offer ways to benchmark your arrangements against other factors, such as commodity prices or inflation. This allows us both to focus on the things that matter to your business and builds trust.
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The box world is a crazy hole of information, so instead of reading about it all, lets chat. We can help you with your requirements and well, we just love to chat!